Our Heritage of Excellence

Building lasting relationships through quality craftsmanship and unwavering commitment to customer satisfaction since 2012.

Founder working on vinyl floor installation project

Our Story & Mission

Founded in 2012 by master craftsman Ignacio Payne, Smokey Mountain Hardwood Floor Service began as a small family operation with a simple mission: deliver exceptional vinyl flooring installation with honest pricing and unmatched attention to detail.

What started in the beautiful Smokey Mountain region has grown into the most trusted flooring contractor serving Holly Springs, Apex, Cary, and surrounding communities throughout North Carolina.

Our commitment remains unchanged - every project receives the same meticulous care whether it's a single room residential installation or a large commercial facility upgrade.

Our Mission

To transform living and working spaces through expert vinyl floor installation, combining traditional craftsmanship with modern materials and techniques while building lasting relationships in our community.

Meet Our Expert Team

Skilled professionals dedicated to delivering outstanding flooring solutions.

Ignacio Payne - Founder and Master Installer

Ignacio Payne

Founder & Master Installer

With 15+ years in flooring installation, Ignacio brings precision and passion to every project. Specializes in complex commercial installations and custom residential work.

Marcus Thompson - Senior Installation Specialist

Marcus Thompson

Senior Installation Specialist

Expert in luxury vinyl plank installation and subfloor preparation. Marcus ensures every installation meets our exacting quality standards with attention to detail.

Diana Rodriguez - Project Coordinator

Diana Rodriguez

Project Coordinator

Diana manages project timelines, customer communication, and material sourcing. Her organizational skills ensure smooth installations from start to finish.

Our Track Record

Numbers that speak to our experience and customer satisfaction.

850+

Projects Completed

12

Years of Experience

98%

Customer Satisfaction

24hr

Emergency Response