Privacy Policy

Last updated: January 15, 2025

Information We Collect

We collect information you provide directly to us, such as when you:

  • Request a quote or consultation through our website forms
  • Contact us by phone, email, or other communication methods
  • Schedule an appointment for flooring installation services
  • Subscribe to our newsletter or promotional communications

How We Use Your Information

We use the information we collect to:

  • Provide vinyl flooring installation estimates and services
  • Communicate with you about your project and appointments
  • Send you information about our services and promotions
  • Improve our website and customer experience
  • Comply with legal obligations and business requirements

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted partners who assist us in operating our business, such as payment processors or scheduling software providers, provided they agree to keep your information confidential.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot provide absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of promotional communications
  • Request information about how we use your data

Contact Information

If you have questions about this Privacy Policy, please contact us:

Smokey Mountain Hardwood Floor Service
273 Holly Springs Plz, Holly Springs, NC 27540
Phone: (828) 369-5002
Email: ignaciopayne@smokyhwdvl.com